frequently asked questions

We offer a wide range of plumbing services including installation, repair, and maintenance of pipes, faucets, toilets, water heaters, and drainage systems.

Yes, we are a fully licensed and insured plumbing company, ensuring that our services meet all state and local regulations. Our license number is: 1147550

You can reach us by calling (369) 226-9660 or by filling out our online contact form. We are happy to assist you with any plumbing needs.

We are available Monday through Friday from 7AM to 6PM.

Yes, we offer same-day service for urgent planning issues. Please give us a call at: (369) 266-9660 to check availability.

Yes! We pride ourselves on working with various property management companies around and commercial facilities around Humboldt County to provide plumbing services.

Our first goal is to be your friendly, local, honest, and affordable plumber. We pride ourselves on being home-grown and serving our Humboldt community proudly. Our pricing is based on the complexity of the plumbing job, materials needed, and time required to complete the project. We will provide you with an estimate before work begins.

We accept various payment methods including cash, credit cards, and debit cards.

No, we believe in transparency. We provide upfront pricing and any potential additional charges will be discussed with you before we proceed with the work. As your local Humboldt County plumber, we aim to provide our customers with affordable, trusted plumbing services.

If you have a plumbing emergency, please contact us immediately at: (369) 226-9660 for prompt assistance. We provide same day service for plumbing emergencies.

Yes, we service electric and gas tankless water heaters, including routine maintenance and repairs. Tankless systems require specialized care, and we’re equipped to handle common issues like mineral buildup and ignition problems.

Yes. We use high-resolution sewer camera inspections to look inside pipes and drain lines without digging. This allows us to accurately locate blockages, leaks, cracks, and root intrusions and recommend the right repair the first time.It helps identify clogs, pipe damage, and hidden issues quickly and non-invasively.

A clogged main sewer line will often cause multiple plumbing fixtures to back up at the same time. If you experience any of these issues, contact us immediately so we can diagnose and fix your problem as soon as possible

Main line blockages affect the entire plumbing system. Some common signs of a clogged main line:

• Multiple drains backing up. Sink, tubs, and toilets all backing up at once.
• Toilets bubbling or gurgling. If your toilet is bubbling or gurgling, especially after running a sink or flushing another toilet, air may be trapped in. your sewed line because of a clogged main line.
• If you see water backing up into your tubs or showers. This is one of the clearest warning signs of a clogged main line.
• Do you have sewer smells coming from drains in multiple rooms? This can mean waste is trapped and clogging your main line.
• If all of your drains are flowing slowly, this may be a sign of a clog in the main line.
• If your clog is being caused by tree roots, collapsed pipes, or debris buildup, you may experience drain backups after heavy rains.
• If your home has a sewer cleanout you may notice: standing water, sewage overflow, and strong odors. These potentially indicate a main line blockage.

You may need to have your drain professionally cleaned if your drains are slow, noisy, smelly, or clog frequently. Common signs you may need to have your drains cleaned:

• Slow draining sinks, tubs or showers
• Frequent or recurring clogs
• Gurgling or bubbling sounds
• Foul odors or smelly drains
• Multiple drains draining slowly (may indicate a larger drain or main line problem)
• If your water is backing up into your sink or tub

If you experience any of these signs, give us a call to schedule your drain inspection and cleaning.

A sink usually drains slowly because of a partial clog in your drainpipe. These can be caused by hair and soap buildup, grease or food, mineral pipe buildups, clogged or dirty p-traps, or bigger blockages in your drain line. Call Northwest Plumbing Solutions so we can assess the situation and offer our professional services.

If your toilet is running, it typically means that water is leaking from the tank into the bowl. While it might seem minor, a running toilet can waste hundreds of gallons of water pay day and skyrocket your water bill.

Common causes of a running toilet:

• Worn or misaligned flapper
• Faulty fill valve
• Float set too high
• Loose or damaged chain
• Cracked overflow tube

When to call a plumber:
If your toilet keeps running intermittently, it’s best to have a professional inspect it before water waste or internal damage gets worse.

DO you have any of the following questions regarding your water pressure?

• Why is my water pressure low in my house?
• What causes sudden low water pressure?
• Why is my water pressure low in only one faucet or shower?
• How do I fix low water pressure?
• Is low water pressure a plumbing problem or a city issue?
  

Well, low water pressure can have a variety of causes, from a clogged pipe or fixture to issues with your pressure regulators, mineral buildup in your fixtures, or sediment in your pipes. Sudden low water pressure can be attributed to a leak. Occasionally, the issue may be with your municipal water supply. While sometimes the fix for low water pressure can be simple such as cleaning your aerator or opening a valve, serious issues like leaks or corroded pipes may require you to contact a licensed professional to assess and remedy the situation.

You can verify a plumber’s license by checking with your state’s licensing board, which maintains a list of licensed professionals. Our license number is: 114750. We are fully licensed and insured.

Our plumbers are highly trained professionals with extensive experience in residential and commercial plumbing work. They are certified and work hard to continuously work on their skills and stay updated about the latest plumbing technologies. Check out our ABOUT US page to learn more about our plumbers.

We proudly serve our community by offering our plumbing services in the following areas: Eureka, Arcata, McKinleyville, Trinidad, Fortuna, Scotia, Rio Dell, and more in Humboldt County. Call us today to see if we provide service in your area.